Our story
A rotisserie opened downstairs from us.
That’s where the Don Barrio story starts.
01 · A good place
The food is really good.
We were really happy to find it. We liked their cooking from the first day. It’s exactly the kind of local shop we want to support: close by, done well, and run by people who know what they’re doing.
02 · The hard part
The only tricky part was ordering.
To buy anything, you had to go down, order and wait while they made it. When it was busy, a queue formed inside. When it wasn’t, you still had to wait. And sometimes, by the time you got there, what you wanted had run out.
They weren’t doing anything wrong. They were doing it very well.
Their job is cooking and looking after their customers. We thought technology could take care of the rest.
03 · The question
What if we could order before going down?
04 · What changes
See, order, pick a time, then go down and collect.
- 01See what’s left, from home.
- 02Order, or pre-order for later.
- 03Choose when to come by. The shop has it ready for then.
- 04Go down when it’s ready and buy straight from the shop.
- 01See what’s left
- 02Order or pre-order
- 03Choose when to come by
- 04Go down when it’s ready
With a shop like that a few metres away, we didn’t want our food delivered just to avoid waiting. We wanted to keep going down.
That’s how Don Barrio started.
05 · More than one shop
It wasn’t just about one rotisserie.
Pizzerias, empanada shops, bakeries, pastry shops, ready meals. Lots of independent shops are very good at what they do, and they shouldn’t have to become tech companies to offer something like this.
06 · Why we do it
Our job is to give them simple tools to sell directly and look after their relationship with their customers.
For customers
Less waiting. You order when it suits you and collect when it’s ready.
For shops
Orders organised in advance. And the relationship with their customers stays theirs.
For us
Building the technology that makes it easy, so they can get on with their work.
It all started with a rotisserie downstairs from us.