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When you write to us, a person answers.

Tell us what you need. No bot or switchboard answers you: someone on the team who knows the product replies and can help with your case.

hola@donbarrio.com
By email

Write to us and tell us what you need. Your message goes straight to the team.

All of Spain
Wherever you are

We help businesses across Spain with setting up and running their online shop day to day.

Write to us

Tell us what you need and we'll help.

Choose the reason and we'll only ask for the information we need. If your shop is down, say so at the start of the message so we can spot it quickly.

What is it about?

We use this information only to reply to you. It isn't stored in any list or used for anything else. More in the privacy policy.

By email
hola@donbarrio.com

You can also write to us directly. Your message goes to the team and a person who can help with your case will reply.

If your shop is down, tell us at the start
Say so at the start of the message so we can tell you need help with an active incident.
Your customers contact you
If a customer has a question about an order or about what you sell, they contact your business directly. We help you with using Don Barrio.
Coming from another tool?
Tell us what you use and what you're missing. We'll tell you frankly whether it's worth switching or whether you're better off where you are.